1. Information We Use
- Portal account details such as your username and associated PBX or site access.
- Report preferences, filters, and scheduled report delivery settings that you configure.
- Operational log data needed to secure the portal and troubleshoot service issues.
2. How Information Is Used
- Provide secure access to call reporting and client portal features.
- Generate on-demand and scheduled reports for authorized users.
- Maintain system security, audit activity, and support troubleshooting requests.
3. Data Sharing
We do not sell client portal data. Information is only shared with authorized Intelligent Communication Services personnel, approved service providers supporting the platform, or when required by law.
4. Retention and Security
Portal access data and reporting records are retained according to operational and contractual requirements. We use administrative, technical, and physical safeguards to protect access credentials and reporting information.
5. Contact
If you have questions about this Privacy Policy or your portal data, contact support@intelligentcs.com.