Intelligent Communication Services
Client Portal

Client Document

Terms of Service

These Terms of Service govern access to the Intelligent Communication Services client reporting portal.

1. Authorized Use

The client portal is intended for authorized users who have been granted access to reporting data for their assigned PBX or site. You agree to keep your credentials confidential and use the portal only for legitimate business purposes.

2. Service Availability

We strive to keep the portal available and accurate, but availability may be affected by maintenance windows, telecom source systems, upstream connectivity, or other operational factors.

3. Reports and Data

Report data is generated from source telecom records and related reporting systems. While we work to keep reports accurate and timely, you acknowledge that underlying source records and retention rules may affect output.

4. Security Responsibilities

  • Do not share your portal credentials with unauthorized users.
  • Notify Intelligent Communication Services promptly if you suspect unauthorized access.
  • Use exported reports in accordance with your organization's privacy and compliance requirements.

5. Support

For access issues, reporting questions, or support requests, contact support@intelligentcs.com.